Returns and Exchanges
At Jesnomi, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy. Please read our conditions of return below:
Returns and Exchanges
Buyers have the option to return or exchange any item purchased from Jesnomi. Whether you changed your mind or received a faulty product, we are here to assist you.
Timeframe
Buyers must initiate the return process within 14 days of receiving their order. Please make sure to contact us as soon as possible to ensure a smooth return or exchange.
Return Postage Costs
Buyers are responsible for covering the return postage costs. We recommend using a trackable shipping method to ensure the safe return of the item.
Condition of the Item
Buyers are responsible for returning the item in its original condition. If the item is not returned in its original condition, the buyer may be responsible for any loss in value as agreed upon with the seller.
Contact Us
If you have any questions or concerns regarding our return and exchange policy, please feel free to contact us at jesnomi.designs@gmail.com. We are here to assist you and provide the best possible shopping experience.